Mission

Better retail is sustainable retail by Double Retail.

As a retail design agency, we do things differently by incorporating sustainability into everything we do. By reducing environmental impact we influence positive change within the retail industry.

By valuing respectful relationships, creating a happy and supportive work environment, we inspire better ways of working together and strive to build a responsible future for our industry and for our Double community.

About Us.

Double work with international brands to design, engineer, and build retail and commercial environments that express brand values within a physical space. We exist to shape the future of sustainable retail design from within the design and build industry, to ensure we all thrive and grow while taking responsibility for the social and environmental impact of our work.

We strive for a future where each and every retail environment has a positive purpose at its core, where environmental impact is lowered or regenerative, and it functions in a way to benefit beyond financial profit alone.

Working with trust, mutual respect and freedom, our self-managing team have the power to positively evolve the business together. By recognising that our strength and future sustainability will come from developing our individual skills and taking time to educate others, we help influence and effect change across our business and our industry.

Through the collective awareness of our team, we have made a conscious decision to commit our business to social and environmental measures.

In order to strive towards responsible practices, all of our energy now comes from renewable sources, we set annual energy reduction targets and have moved all of our office supplies to responsible suppliers. We are committed to ensuring the profit we make is fair for both our business and our wider community of stakeholders. We commit to giving a portion of our time and profit to charitable causes and any investments we make are done so consciously, to provide improvements in our business footprint. 

At Double we strongly believe in doing our part for our planet, our people and using our business to affect positive change and we will do the same for your brand. 

Certified B Corporations® are for-profit companies that use the power of business to build a more inclusive and sustainable economy. They meet the highest verified standards of social and environmental performance, transparency and accountability.

In June 2020, Double Retail became the first UK retail design & build business to be a Certified B Corporation. An achievement that we are immensely proud of.

We have committed to positively changing our business, assessing the work that we do and the way that we do it, to implement processes and practices that consider the impact our business has on all stakeholders – employees, customers, society and the environment.

How does Double achieve sustainable store design?

The commercial retail design industry can be enormously wasteful. The burden on the environment through the extraction and use of materials, manufacturing processes, and throw-away culture including plastic waste in particular, has to be improved. Our goal is to change our industry to one that chooses responsible practices for all its design and build projects. Through our design and operational processes, we aim to widen the lens through which brands, retailers, and suppliers to the industry, perceive the impact of the design and build projects.

The B Corp assessment is a rigorous process, measuring a company’s performance in five categories: governance, workers, customers, community, and the environment. B Corps are leaders of a global movement of people using business as a force for good™.

Click here to read our Impact Report.

We recognise that this is just the beginning and will continue to work hard to become a better business for ourselves, our community and for the future of our planet.

Pledges.

People

Planet

Profit

Dedicate 2 working days per team member to charitable giving.
Build fair and respectful relationships.
Educate others through published work and events.
Measure the environmental and/or social impact of every live project.
Act now on climate change, setting energy reduction targets.
Offset all GHG scope 1 & 2 emissions from 2020.
To become an employee owned business in 2020.
0.25% of annual revenue given to charity.
Publish financial reports annually to all stakeholders.

Structure.

The structure of our business is the result of a lot of experimenting and a belief in designing better ways of working together.

We are a self-managing team which provides an equal platform for the generation and implementation of ideas and innovation. Everyone has their individual skills and responsibilities and we come together to provide collective strength for the business.

We regularly meet, usually on a monthly basis, to discuss business-wide strategic topics including financial decisions, recruitment, marketing, sales, reward and recognition, wellbeing and business vision. We encourage everyone to be involved and to share thoughts and ideas. When decisions need to be taken that effect the whole team, we operate a consensus decision making process. This ensures everyone’s voice is heard and we reach the best decision for Double.

We have worked hard to create easy to use project processes. These balance information sharing and communication to allow visibility of work across the business without duplication of tasks and responsibilities.

Communication is key. As long as we are all talking, listening and sharing, we’re going to provide great service to our clients and suppliers and create a happy and supportive place to work.

Intelligent, future-focused retail design solutions for ambitious global brands. Our experienced design for manufacture agency brings creative retail concepts to life around the world.
Our skilled and knowledgeable local teams manufacture, deliver and install physical retail spaces, stores, shop in shops, events and pop ups across the globe.
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Work with the very best people in the business. Our team will seamlessly integrate with yours to expand your capacity and alleviate project pressures. We work with you to deliver store roll out programmes, opening new doors for your brand.
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